Terms of Service
Last updated: December 2025
1. Agreement to Terms
By accessing or using Media Ridge's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.
2. Description of Services
Media Ridge Ltd provides an AI-powered campaign reporting platform that connects to advertising platforms, analyzes campaign data, and generates automated reports. The specific features available to you depend on your subscription plan.
3. Account Registration
To use our Services, you must:
- Create an account with accurate and complete information
- Be at least 18 years old
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account.
4. Acceptable Use
You agree not to:
- Use the Services for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to the Services or related systems
- Interfere with or disrupt the Services or servers
- Reverse engineer, decompile, or disassemble any part of the Services
- Share your account credentials with third parties
- Use the Services to transmit harmful code or malware
5. Data and Connected Accounts
When you connect third-party advertising platforms to Media Ridge Ltd, you authorize us to access and process the data necessary to provide our Services. You represent that you have the authority to grant this access and that your use complies with the terms of those platforms.
6. AI-Generated Content
Use of Artificial Intelligence
Media Ridge Ltd uses artificial intelligence (AI) technology to analyse your campaign data and generate reports, insights, and recommendations.
Limitations and Disclaimers
By using our AI-powered features, you acknowledge and agree that:
- No Guarantee of Accuracy: AI-generated content is provided for informational purposes only. While we strive for accuracy, AI systems may produce errors, omissions, or inaccuracies. You should independently verify all AI-generated insights before making business decisions.
- Not Professional Advice: AI-generated reports do not constitute professional marketing, financial, legal, or business advice. You should consult qualified professionals for important decisions.
- User Responsibility: You are solely responsible for reviewing, validating, and deciding whether to act upon any AI-generated content. Media Ridge Ltd is not liable for decisions made based on AI-generated insights.
- Data Processing: Your uploaded campaign data is processed by our AI systems to generate reports. We do not use your data to train AI models. See our Privacy Policy for details on data handling.
- Third-Party AI Services: Our AI features utilise third-party services which have their own terms and limitations. These services process data in accordance with their respective privacy policies.
- Continuous Improvement: AI technology evolves continuously. The quality and nature of AI-generated content may change over time as we update our systems.
7. Intellectual Property
The Services and all related content, features, and functionality are owned by Media Ridge Ltd and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
8. Payment and Billing
Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with reasonable notice.
9. Termination
We may terminate or suspend your account at any time for violations of these Terms or for any other reason with notice. You may cancel your account at any time through your account settings. Upon termination, your right to use the Services will immediately cease.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDIA RIDGE LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Media Ridge Ltd is incorporated, without regard to its conflict of law provisions.
14. Contact Us
If you have any questions about these Terms, please contact us.
